TL;DR: Use Discord for community and quick questions, email for support, and the Report a bug page for security or bugs. Never share your password or account recovery details.
Need help or have a question?
Reach out through the channels below.General inquiries
- Email: support@boundlessfi.xyz for account, payments, bounties, grants, hackathons, or crowdfunding questions.
- In-app: Use the Help or Contact option in the Boundless app when available.
Community
- Join the Community (Discord, Telegram, or other channels) for discussions and peer support.
Security and bugs
- For security issues or to report a bug, see Report a bug.
What to include
When you contact support, include:- A short description of the issue or question
- Relevant IDs (e.g., bounty, grant, or transaction) if applicable
- Your account or wallet (only if needed for the team to investigate; never share your password or recovery details)
Quick links
- Platform: Boundless (sign up, hackathons, projects)
- Discord: discord.gg/boundless
- Email: support@boundlessfi.xyz
- Community: Discord & Telegram
- Report a bug or security issue: Report a bug