> ## Documentation Index
> Fetch the complete documentation index at: https://docs.boundlessfi.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Handle disputes

> What to do when a dispute arises on Boundless (bounties, grants, campaigns).

Disputes can arise when parties disagree about completion, quality, or eligibility (e.g., bounty submission, grant milestone, campaign delivery). This guide outlines how to handle them on Boundless.

## When a dispute can occur

* **Bounties** Claimer says work is done; creator disagrees. Or multiple claimers dispute who should win.
* **Grants** Applicant or grantee disagrees with a rejected application or milestone.
* **Crowdfunding** Backers dispute whether a milestone was fulfilled.

## Steps

<Steps>
  <Step title="Communicate first">
    When possible, resolve with the other party via the platform or supported channels. Many issues are misunderstandings.
  </Step>

  <Step title="Open a dispute">
    If you can’t resolve it, open a dispute from the relevant page (bounty, grant, or campaign). Provide evidence and a clear description.
  </Step>

  <Step title="Respond to the other side">
    The other party can respond. Provide any additional evidence requested.
  </Step>

  <Step title="Review and resolution">
    Boundless or designated reviewers evaluate the dispute and decide. Outcomes can include releasing funds, partial release, or refund. Both parties are notified.
  </Step>
</Steps>

## Tips

* Keep evidence (links, messages, deliverables) so you can support your case.
* Be clear and factual in your dispute description.

## Related

* [On-chain escrow explained](/concepts/escrow-and-human-review)
* [Support: Contact us](/support/contact-us) for help with the process